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GOLD IVR @ 1500/- PM 7500 Pulse/PM

Offer Price : ₹ 3999
Original Price ₹ 5999

3999 Per No

Category IVR | IVR Services
Product ID SKU171K6Q4MIG
Coverate Domestic
Stock Availability Yes
Enquiry Add to Wishlist View Cart
Tags: IVR, IVR Services,

Product Information

BizSparrow IVR Services

Never miss an important customer call again.

BizSparrow IVR Services help businesses manage incoming calls professionally, improve customer experience, and ensure every enquiry reaches the right person at the right time.

IVR or Interactive Voice Response is an automated call handling system that greets callers, presents menu options, and routes calls to the appropriate department, executive, branch, or support team without manual intervention.

Whether you are a startup, SME, educational institution, hospital, real estate company, manufacturing unit, or large enterprise, BizSparrow IVR helps streamline communication, improve customer service, and increase business efficiency.

How BizSparrow IVR Works

A. Customer calls your business number.

B. A professional welcome message is played.

C. The caller selects the required option.

D. The system automatically routes the call.

E. The customer is connected to the appropriate department or executive.

F. Call details are recorded and available through reports and dashboards.

Key Benefits

A. Professional business image.

B. Improved customer experience.

C. Faster response to enquiries.

D. Better lead management.

E. Reduced missed calls.

F. Increased sales opportunities.

G. Centralized call management.

H. Improved team productivity.

I. Better customer support.

J. Cost effective communication management.

Ideal For

A. Retail Businesses

B. SMEs and Startups

C. Educational Institutions

D. Healthcare Providers

E. Real Estate Companies

F. Financial Services

G. Manufacturing Companies

H. E Commerce Businesses

I. Hospitality Industry

J. Service Providers

Common Business Applications

A. Customer Support

B. Sales Enquiry Management

C. Admission Enquiries

D. Appointment Booking

E. Lead Qualification

F. Complaint Registration

G. Order Tracking

H. Dealer Support

I. Branch Call Management

J. Customer Feedback Collection

Why Businesses Choose BizSparrow

A. Affordable Plans.

B. Quick Activation.

C. No Setup Cost.

D. No Hidden Charges.

E. Dedicated Support.

F. Flexible Packages.

G. Multi Level IVR Support.

H. CRM Integration.

I. Real Time Reporting.

J. Single Platform for IVR, SMS, WhatsApp, RCS, Voice and CRM Services.

Technical Specs/Key Features

TECH DESCRIPTION

Technical Specifications and Features

Cloud Based IVR

A cloud-hosted IVR solution that requires no hardware installation or maintenance.

Welcome Greeting

Play a professional welcome message when customers call your business number.

Single Level IVR Menu

Provide simple menu options to help callers connect with the right department or executive.

Virtual Number and Toll Free Support

Supports virtual mobile numbers, landline numbers, and toll free numbers.

Call Routing

Automatically routes calls based on the option selected by the caller.

Call Transfer Facility

Transfer calls to the appropriate department, team, or executive.

Call Recording

Record calls for quality monitoring, training, and reference purposes.

Missed Call Alerts

Instant notifications for missed calls to ensure timely follow-up.

CRM Integration

Integrates with CRM platforms for lead tracking, customer management, and workflow automation.

API Integration

Connect IVR services with websites, applications, ERP systems, CRM platforms, and business software.

Webhook Support

Real-time call events and automated workflow triggers.

Click To Call

Initiate calls directly from CRM systems, websites, and applications.

Real-Time Dashboard

Monitor incoming calls and call activity through an online dashboard.

Basic Reporting

Access essential reports including:

(a) Call Logs

(b) Call Duration

(c) Missed Calls

(d) Call Recordings

(e) Call Summary Reports

Multi User Access

Provide access to administrators, managers, and team members as required.

Security and Reliability

(a) Secure Cloud Environment.

(b) Controlled User Access.

(c) Reliable Service Availability.

(d) Data Protection Measures.

Integration Support

Supports integration with:

(a) CRM Systems

(b) Websites

(c) Mobile Applications

(d) Business Software Applications

(e) WhatsApp Business Messaging

(f) SMS Platforms

Additional Information

ADDITIONAL INFORMATION

Commercial Highlights

(a) No Setup Cost.

(b) No Activation Charges.

(c) No Hidden Charges.

(d) Transparent Billing.

(e) Quick Activation.

(f) Flexible Plans.

(g) Dedicated Technical Support.

(h) Annual Plans Available.

(i) Business-Friendly Pricing.

(j) Scalable Solutions.

Available Communication Solutions

(a) IVR Services.

(b) Cloud Telephony.

(c) Bulk SMS.

(d) WhatsApp Business Messaging.

(e) RCS Messaging.

(f) Voice Broadcasting.

(g) Bulk Email Solutions.

(h) CRM Solutions.

(i) Lead Generation Services.

Customer Support

(a) Technical Assistance.

(b) WhatsApp Support.

(c) Email Support.

(d) Ticket Support.

(e) Onboarding Assistance.

(f) Integration Guidance.

(g) Dedicated Account Management for Eligible Plans.

Why Choose BizSparrow

(a) Professional Communication Solutions.

(b) Affordable Pricing.

(c) Fast Deployment.

(d) Reliable Infrastructure.

(e) Dedicated Support Team.

(f) Real-Time Reporting.

(g) CRM and API Integration.

(h) Multi-Level IVR Capabilities.

(i) Scalable Business Solutions.

(j) Single Wallet for Multiple Communication Services.

Frequently Asked Questions

IVR - IVR Services
IVR (Interactive Voice Response) is a technology that allows automated interaction with callers using pre-recorded messages and keypad inputs.
A Miss Call Panel allows businesses to receive notifications for missed calls, which can be used to trigger automated responses or data collection.
Businesses, organizations, and individuals looking to automate customer interaction, lead generation, and engagement processes can use these services.
After purchasing the service, you will receive login credentials and access to the IVR panel for setup. You can customize your IVR flow directly.
Features include call routing, call recording, voice message customization, CRM integration, real-time analytics, and multi-level menu configuration.
Pricing depends on your chosen plan. Contact us for details about usage-based plans, setup fees, and customization charges.
We do not offer a free trial for IVR services but provide affordable starter plans to test the functionality.
Yes, our IVR system supports integration with popular CRMs for seamless lead management and tracking.
You can configure multiple call flows based on your plan, allowing detailed call routing and customer journey mapping.
Yes, you can upload your own voice recordings in supported formats such as MP3 or WAV.
An internet connection, a web browser, and the required credentials for accessing the IVR panel are all you need.
Yes, our IVR system supports multiple concurrent calls. The exact number depends on your subscription plan.
Distributed Ledger Technology (DLT) is mandatory for all telecom-related services in India, ensuring compliance and preventing spam. Registration is required for all users.
Visit the official DLT portal, fill in the required business details, and provide necessary documentation to complete the registration.
Yes, DLT registration is mandatory as per TRAI regulations for all telecom-based services, including Miss Call Panels.
We maintain a zero-tolerance policy against spam. Any account found engaging in spam will be blocked immediately, and legal action may be taken.
We use advanced monitoring tools to detect unusual activity and ensure compliance with anti-spam policies.
Your account will be blocked immediately, and further investigation will determine additional actions.
Yes, outbound IVR campaigns are supported. Contact support for configuration and setup.
The IVR panel provides real-time analytics, including call logs, customer inputs, and call routing statistics.
Yes, our system allows the creation of multi-level menus to handle complex call flows efficiently.
Use simple menu options, provide clear instructions, and regularly test the system to improve user experience.
Do you provide customer support?
You can reach our support team via email, phone, or live chat through your Biz Sparrow account.
Our systems are regularly updated to comply with TRAI, DLT, and other relevant regulations.
Yes, but all campaigns must adhere to DLT regulations and anti-spam policies.
Our team ensures high uptime. In rare cases of downtime, support is available to resolve issues quickly.
Yes, we offer customization options to tailor the IVR to your specific requirements.
Yes, training resources and live support are available for setup assistance.
Yes, we use industry-standard encryption and security protocols to protect your data.
Yes, call logs and analytics can be exported in standard formats for further analysis.
IVR is not designed for emergency services. It is recommended to use direct communication channels for emergencies.
Yes, promotional calls must be pre-approved under DLT guidelines and adhere to anti-spam policies.
You can access the panel through the login credentials provided after purchase.
Use the "Forgot Password" feature or contact support to reset your login credentials.
Check your internet connection, verify system settings, and contact support for assistance.
Yes, you can upgrade or change your plan anytime based on your requirements.
DLT regulations are regularly updated. Stay informed via official TRAI notifications or contact support for guidance.
Yes, report any spam-related issues to our support team for immediate action.
Yes, you can configure user roles and permissions to restrict panel access.
Billing is done on a monthly basis, based on your chosen plan and usage.
Yes, provided that customers are informed of call recording at the beginning of the call, as per local regulations.
Yes, IVR is an excellent tool for conducting surveys. Ensure all surveys comply with DLT and privacy regulations.
Renew your DLT registration promptly to avoid service interruptions.
Yes, non-compliance with DLT regulations can result in service suspension and penalties as per TRAI rules.
A Miss Call Panel allows businesses to receive missed calls from customers as a form of interaction, triggering automated responses such as SMS, email, or call-back.
Any business or individual with a valid DLT registration and adhering to anti-spam policies can use this service.
Real estate, banking, healthcare, education, e-commerce, and NGOs commonly use Miss Call Panels to enhance customer engagement.
No, the service is user-friendly and comes with a detailed guide and 24/7 support.
Yes, the panel can be integrated with most CRMs for seamless lead management.
Yes, additional charges may apply based on the level of customization required.
DLT (Distributed Ledger Technology) is a system implemented to regulate SMS and voice communication, ensuring transparency and compliance with TRAI guidelines.
You need to register your business with a DLT platform such as Jio, Airtel, or Vodafone Idea and submit required documents.
No, DLT registration is mandatory for businesses to use telecom-based services.
Yes, our panel is fully compliant with existing DLT rules and updates implemented over time.
Without an approved DLT registration, you cannot access our Miss Call services.
We have a zero-tolerance policy against spam. Any misuse of the panel for spam or illegal activities will result in immediate suspension and legal action.
Misuse of the panel for spamming or illegal activities can lead to penalties, account termination, and possible legal action.
Yes, provided the campaign adheres to TRAI’s guidelines and is approved under DLT.
All users must sign a compliance agreement, and periodic audits are conducted to ensure adherence to
Yes, our system actively monitors traffic patterns and flags suspicious activity.
Automated SMS triggers, Integration with CRM and IVR, Real-time reporting and analytics, Multi-channel response options.
Log into the panel, create a response template, and map it to your campaign.
Yes, email notifications can be configured from the dashboard.
You can track call volumes, response rates, peak times, and more.
Yes, API access is available for seamless integration with your applications.
Lead generation, customer feedback collection, event registrations, and opt-in subscriptions.
The panel supports scalability, and high volumes can be managed with automated workflows.
While missed calls themselves are one-way, they can trigger two-way communication through follow-ups like SMS or IVR.
We follow strict data encryption and access control measures to protect user data.
You can customize response triggers, IVR flows, and reporting formats.
Missed calls can trigger an IVR system to guide users or collect information.
Yes, the system supports call recording for monitoring and training purposes.
Pricing depends on the complexity of the IVR setup and usage volume.
Yes, IVR can be used to conduct surveys and collect feedback.
The IVR system supports multiple languages based on your preferences.
Pricing varies based on usage volume, feature requirements, and integrations.
Yes, we offer a limited free trial for first-time users.
Credit/Debit cards, net banking, and UPI are accepted.
API access is included in premium plans. For basic plans, additional charges apply.
Refunds are available only for unused credits within the first 30 days of purchase.
24/7 customer support via email and chat, Dedicated account managers for premium users.
Check your network and DLT registration status. If issues persist, contact support.
Yes, plans can be modified based on your requirements.
Our system ensures 99.9% uptime, and any downtime will be promptly resolved.
Yes, onboarding includes detailed training and resource materials.
Yes, campaigns can be scheduled for specific times and dates.
Yes, businesses with multi-location operations can use the same panel.
Yes, white-label solutions are available for resellers.
Responses are typically sent within seconds of the missed call.
Yes, integration with tools like Shudh CRM or any other webhook api is supported.
Compliance is reviewed quarterly to meet regulatory standards.
Non-compliance can lead to account suspension and legal action.
Yes, you can submit an appeal with supporting documents for review.
Yes, detailed logs are maintained for transparency and auditing purposes.
Disputes are resolved through our dedicated compliance team within 7 working days.

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