SHUDH GROWTH CRM @ 599/- PER MONTH

Yes, IVR can be linked for call routing, tagging, and voice campaign reports.

Yes, it is mobile responsive and accessible from browsers on smartphones.

Unlimited, based on roles and permissions defined in the panel.

Manual entry, Excel upload, API/webhook, Justdial, IndiaMART, landing pages.

Yes, WhatsApp templates and bulk replies are supported (with API integration).

Yes, pre-approved SMS and email templates can be used for campaigns or follow-ups.

Manually or via rules (first come, round robin, or source-based logic).

Yes, every update is logged with timestamp and user for audit trail.

Daily/weekly MIS, lead source analysis, agent performance, and status summaries.

Yes, using dynamic filters by status, campaign, tag, date, or user.

Yes, reminders and auto-follow-up tags can be scheduled.

Yes, hosted on encrypted servers with role-based access.

Only admin users can delete leads; actions are recorded in audit log.

Yes, labels and dropdowns can be customized in multiple languages.

Yes, WhatsApp and web chatbot flows can be mapped to CRM entries.

Plans start as per lead volume; minimum ₹1,800/month approx.

Yes, demo and training is provided after setup.

Yes, all status changes, remarks, and follow-ups are logged per lead.

Yes, admin can export data in Excel or PDF formats.

Customizable: Hot, Warm, Cold, Not Interested, Converted, etc.

Yes, user access is controlled by admin with modules and lead visibility limits.

Yes, based on lead source, campaign name, or tags.

Yes, inactive leads can be auto-marked or filtered after a specific period.

Old leads can be transferred, and activity logs remain intact.

Yes, automated WhatsApp/email/SMS alerts can be configured.

Based on phone/email ID duplication check logic.

Refer to escalation matrix or connect with your CRM support SPOC.

A CRM (Customer Relationship Management) system is a software tool designed to help businesses manage customer interactions, track leads, and streamline workflows to improve customer relationships and sales efficiency.

CRM centralizes customer data, automates tasks, tracks interactions, and provides insights to enhance customer satisfaction, retention, and sales growth.

CRM systems are beneficial for industries such as retail, healthcare, real estate, finance, marketing agencies, and any business that prioritizes customer relationships.

By organizing customer data, tracking communication history, and providing personalized engagement opportunities, CRMs enhance the overall customer experience and trust.

Our CRM includes lead management, customer data segmentation, task automation, reporting and analytics, multi-channel integration (SMS, IVR, WhatsApp), and custom workflows.

Yes, our CRM seamlessly integrates with bulk SMS, email marketing, IVR, and even WhatsApp services for streamlined operations.

Yes, our CRM offers detailed lead management, including lead capturing, tracking, and nurturing to ensure higher conversion rates.

Absolutely. Task automation is a core feature, allowing you to set triggers for actions like sending follow-up emails or SMS messages.

Yes, the CRM is fully customizable to adapt to your specific workflows, branding, and operational requirements.

The CRM organizes data into categories, allowing targeted campaigns and personalized customer interactions.

Our CRM uses state-of-the-art encryption and regular security updates to ensure data protection.

We implement user access controls, encrypted data storage, and regular security audits to safeguard sensitive information.

Yes, our CRM complies with all major data protection regulations to ensure your business operates within legal frameworks.

Our CRM is cloud-based, ensuring accessibility from anywhere with an internet connection.

The CRM works on any device with a modern web browser and internet access.

Our CRM is highly scalable and designed to grow alongside your business without disrupting operations.

The setup process usually takes 1–3 business days, depending on your customization needs.

Our onboarding includes account setup, data migration, and user training sessions.

Yes, we offer detailed training sessions for all users to maximize CRM usage.

Yes, we provide data migration services to ensure a smooth transition.

We offer 24/7 support via chat, email, and phone.

Our support team is available round the clock to assist with any issues.

Updates are rolled out quarterly, with regular bug fixes and feature enhancements.

No, updates are included in the subscription plan.

We offer flexible plans based on features and number of users. Please contact us for detailed pricing.

Yes, we provide a 14-day free trial and live demo sessions.

There are no hidden costs. Any additional charges for customizations are clearly communicated upfront.

Yes, you can switch plans anytime without disrupting your data.

By automating repetitive tasks, offering data-driven insights, and streamlining workflows, the CRM boosts sales and efficiency.

The CRM provides detailed performance metrics, sales trends, and customer behavior analytics.

Yes, AI features include lead scoring, predictive analytics, and personalized engagement suggestions.

By tracking customer interactions and enabling personalized follow-ups, the CRM enhances customer satisfaction and loyalty.

Contact our support team via chat, email, or phone for immediate assistance.

You can report bugs or request features via the support panel in the CRM dashboard.

We maintain regular backups and can restore deleted data

Our CRM allows direct integration with IVR and Bulk Voice, ensuring all leads are automatically captured and tracked.

SMS Content 1 is triggered for first-time leads, while SMS Content 2 is sent to returning leads.

Yes, the CRM supports labeling, marking, and prioritizing leads for efficient follow-up.

The CRM automatically identifies duplicate leads and merges their details to avoid redundancy.