GOLD IVR @ 1500/- PM 1500 Min

A Miss Call Panel allows businesses to receive notifications for missed calls, which can be used to trigger automated responses or data collection.

Businesses, organizations, and individuals looking to automate customer interaction, lead generation, and engagement processes can use these services.

After purchasing the service, you will receive login credentials and access to the IVR panel for setup. You can customize your IVR flow directly.

Features include call routing, call recording, voice message customization, CRM integration, real-time analytics, and multi-level menu configuration.

Pricing depends on your chosen plan. Contact us for details about usage-based plans, setup fees, and customization charges.

We do not offer a free trial for IVR services but provide affordable starter plans to test the functionality.

Yes, our IVR system supports integration with popular CRMs for seamless lead management and tracking.

You can configure multiple call flows based on your plan, allowing detailed call routing and customer journey mapping.

Yes, you can upload your own voice recordings in supported formats such as MP3 or WAV.

An internet connection, a web browser, and the required credentials for accessing the IVR panel are all you need.

Yes, our IVR system supports multiple concurrent calls. The exact number depends on your subscription plan.

Distributed Ledger Technology (DLT) is mandatory for all telecom-related services in India, ensuring compliance and preventing spam. Registration is required for all users.

Visit the official DLT portal, fill in the required business details, and provide necessary documentation to complete the registration.

Yes, DLT registration is mandatory as per TRAI regulations for all telecom-based services, including Miss Call Panels.

We maintain a zero-tolerance policy against spam. Any account found engaging in spam will be blocked immediately, and legal action may be taken.

We use advanced monitoring tools to detect unusual activity and ensure compliance with anti-spam policies.

Your account will be blocked immediately, and further investigation will determine additional actions.

Yes, outbound IVR campaigns are supported. Contact support for configuration and setup.

The IVR panel provides real-time analytics, including call logs, customer inputs, and call routing statistics.

Yes, our system allows the creation of multi-level menus to handle complex call flows efficiently.

Use simple menu options, provide clear instructions, and regularly test the system to improve user experience.

Do you provide customer support?

You can reach our support team via email, phone, or live chat through your Biz Sparrow account.

Our systems are regularly updated to comply with TRAI, DLT, and other relevant regulations.

Yes, but all campaigns must adhere to DLT regulations and anti-spam policies.

Our team ensures high uptime. In rare cases of downtime, support is available to resolve issues quickly.

Yes, we offer customization options to tailor the IVR to your specific requirements.

Yes, training resources and live support are available for setup assistance.

Yes, we use industry-standard encryption and security protocols to protect your data.

Yes, call logs and analytics can be exported in standard formats for further analysis.

IVR is not designed for emergency services. It is recommended to use direct communication channels for emergencies.

Yes, promotional calls must be pre-approved under DLT guidelines and adhere to anti-spam policies.

You can access the panel through the login credentials provided after purchase.

Use the "Forgot Password" feature or contact support to reset your login credentials.

Check your internet connection, verify system settings, and contact support for assistance.

Yes, you can upgrade or change your plan anytime based on your requirements.

DLT regulations are regularly updated. Stay informed via official TRAI notifications or contact support for guidance.

Yes, report any spam-related issues to our support team for immediate action.

Yes, you can configure user roles and permissions to restrict panel access.

Billing is done on a monthly basis, based on your chosen plan and usage.

Yes, provided that customers are informed of call recording at the beginning of the call, as per local regulations.

Yes, IVR is an excellent tool for conducting surveys. Ensure all surveys comply with DLT and privacy regulations.

Renew your DLT registration promptly to avoid service interruptions.

Yes, non-compliance with DLT regulations can result in service suspension and penalties as per TRAI rules.

A Miss Call Panel allows businesses to receive missed calls from customers as a form of interaction, triggering automated responses such as SMS, email, or call-back.

Any business or individual with a valid DLT registration and adhering to anti-spam policies can use this service.

Real estate, banking, healthcare, education, e-commerce, and NGOs commonly use Miss Call Panels to enhance customer engagement.

No, the service is user-friendly and comes with a detailed guide and 24/7 support.

Yes, the panel can be integrated with most CRMs for seamless lead management.

Yes, additional charges may apply based on the level of customization required.

DLT (Distributed Ledger Technology) is a system implemented to regulate SMS and voice communication, ensuring transparency and compliance with TRAI guidelines.

You need to register your business with a DLT platform such as Jio, Airtel, or Vodafone Idea and submit required documents.

No, DLT registration is mandatory for businesses to use telecom-based services.

Yes, our panel is fully compliant with existing DLT rules and updates implemented over time.

Without an approved DLT registration, you cannot access our Miss Call services.

We have a zero-tolerance policy against spam. Any misuse of the panel for spam or illegal activities will result in immediate suspension and legal action.

Misuse of the panel for spamming or illegal activities can lead to penalties, account termination, and possible legal action.

Yes, provided the campaign adheres to TRAI’s guidelines and is approved under DLT.

All users must sign a compliance agreement, and periodic audits are conducted to ensure adherence to

Yes, our system actively monitors traffic patterns and flags suspicious activity.

Automated SMS triggers, Integration with CRM and IVR, Real-time reporting and analytics, Multi-channel response options.

Log into the panel, create a response template, and map it to your campaign.

Yes, email notifications can be configured from the dashboard.

You can track call volumes, response rates, peak times, and more.

Yes, API access is available for seamless integration with your applications.

Lead generation, customer feedback collection, event registrations, and opt-in subscriptions.

The panel supports scalability, and high volumes can be managed with automated workflows.

While missed calls themselves are one-way, they can trigger two-way communication through follow-ups like SMS or IVR.

We follow strict data encryption and access control measures to protect user data.

You can customize response triggers, IVR flows, and reporting formats.

Missed calls can trigger an IVR system to guide users or collect information.

Yes, the system supports call recording for monitoring and training purposes.

Pricing depends on the complexity of the IVR setup and usage volume.

Yes, IVR can be used to conduct surveys and collect feedback.

The IVR system supports multiple languages based on your preferences.

Pricing varies based on usage volume, feature requirements, and integrations.

Yes, we offer a limited free trial for first-time users.

Credit/Debit cards, net banking, and UPI are accepted.

API access is included in premium plans. For basic plans, additional charges apply.

Refunds are available only for unused credits within the first 30 days of purchase.

24/7 customer support via email and chat, Dedicated account managers for premium users.

Check your network and DLT registration status. If issues persist, contact support.

Yes, plans can be modified based on your requirements.

Our system ensures 99.9% uptime, and any downtime will be promptly resolved.

Yes, onboarding includes detailed training and resource materials.

Yes, campaigns can be scheduled for specific times and dates.

Yes, businesses with multi-location operations can use the same panel.

Yes, white-label solutions are available for resellers.

Responses are typically sent within seconds of the missed call.

Yes, integration with tools like Shudh CRM or any other webhook api is supported.

Compliance is reviewed quarterly to meet regulatory standards.

Non-compliance can lead to account suspension and legal action.

Yes, you can submit an appeal with supporting documents for review.

Yes, detailed logs are maintained for transparency and auditing purposes.

Disputes are resolved through our dedicated compliance team within 7 working days.